Frequently Asked Questions
Everything you need to know about shopping with Mi Piaci.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Do you offer international shipping?
Yes, Mi Piaci ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How can I track my package?
Once your order has been processed, you will receive a confirmation email containing a tracking number. You can use this on our 'Track Order' page for real-time updates.
Are your products covered by a warranty?
All Mi Piaci products come with a 12-month manufacturer's warranty that covers any defects in materials or workmanship from the date of purchase.